RUBRIC

Role Play One:______________________________ Date: ______________

Name of Customer__________________ Name of Merchant:_____________

Evaluator:_____________________________________________________

Did the customer follow the rules?

1. ___Greet the owner or attendant by looking at him or her and saying "Hello."
It's polite and let's them know that you are aware that they are present.
2. ___Be careful of how you handle merchandise. If you break something,
you may be asked to pay for it.
3. ___ Prices are usually on the bottom of an object or on a tag.
4. ___Try using the phrase "May I ask the value of this" rather than
"How much does this cost."
5. ___If you look at an object and remove it from its display position,
try putting it back the way you found it. (In many counties you are not
allowed to touch merchandise.
6. ___Follow the rules for trying on clothing. ** Know your measurements.
7. ___Be quiet in the store.
8 . ___Say "thank you" as you leave the store if you don't purchase something.
9 . ___ Make sure you have a receipt

_____ Score/ Points