RUBRIC
   
 Observation: No Yes
Did he pause to evaluate the speaker?    
Did he make eye contact with the person?    
Did he look attentive? Did he write things down?.    
Did he agree with the person and demonstrate that by nodding? Say “okay?”    
Did he wait for another time to express his point of view?    
Did he restate the criticism to let the person know he understood what they told him?    
Did he thank the person for bringing the problem to his attention?    
Other positive things he did?    
Score
   

Other Comments:________________________________________________________

_____________________________________________________________________